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亞馬遜店鋪銷售權(quán)限已被取消怎么申訴

如果您的亞馬遜店鋪的銷售權(quán)限已被取消，您可以通過以下步驟來申訴：

1. 首先，您需要了解亞馬遜的規(guī)則和政策，查看您的賬戶是否違反了這些規(guī)則和政策。您可以在亞馬遜網(wǎng)站上的賣家中心查看相關(guān)規(guī)則和政策。

2. 如果您認為您的銷售權(quán)限被錯誤地取消了，您可以聯(lián)系亞馬遜的賣家支持團隊，提供詳細信息和證據(jù)來支持您的申訴。您可以通過在賣家中心中的幫助選項中選擇“聯(lián)系我們”來聯(lián)系賣家支持團隊。

3. 在申訴中，您需要清楚地解釋您的情況，并提供證據(jù)證明您的銷售活動是合法的，并且您已經(jīng)采取措施來遵守亞馬遜的規(guī)則和政策。您還需要提供任何可以證明您的銷售活動合法性的文件和證據(jù)，例如產(chǎn)品描述、訂單信息、交易記錄等。

4. 如果您的申訴被接受，亞馬遜將恢復您的銷售權(quán)限。如果您的申訴被拒絕，您可以繼續(xù)聯(lián)系賣家支持團隊并尋求更多幫助和建議，或者您可以考慮采取其他措施來解決問題。

需要注意的是，申訴過程可能需要一定的時間來處理，您需要保持耐心，并及時跟進申訴進展情況。同時，在申訴過程中，您需要保持誠信和合法性，并且嚴格遵守亞馬遜的規(guī)則和政策，以確保您的申訴能夠得到最大程度的支持和認可。

申訴模板一 - 中文版（亞馬遜店鋪銷售權(quán)限已被取消）

親愛的亞馬遜賣家支持，

感謝您對我們的帳戶感興趣。

我們今天收到通知，我們的銷售權(quán)限已被取消，因為產(chǎn)品信息違反了亞馬遜的知識產(chǎn)權(quán)政策。我立即詢問了亞馬遜列出的幾種產(chǎn)品。

首先，作為一個剛剛在亞馬遜上開店的賣家（2021年3月賬號正式開始銷售），我們對亞馬遜的規(guī)則缺乏了解，沒有認真了解亞馬遜的規(guī)則和違禁品。

我們?yōu)槲覀兊臒o知道歉，我們是亞馬遜銷售的新手，在您的平臺上銷售時我們?nèi)狈σ?guī)則和政策。

其次，正如亞馬遜賣家的項目所說，我們不知道該產(chǎn)品是自有品牌，目前我們承認是我們的錯。

我們已經(jīng)刪除了這些商品，并承諾如果未經(jīng)授權(quán)，我們將不再在亞馬遜上銷售。

請您考慮一下賬戶賣家的評分和客戶給我們的反饋嗎？我們?yōu)榭蛻籼峁┝己玫漠a(chǎn)品和客戶服務。我們從未收到過索賠或負面反饋。

希望亞馬遜能看透。

如果您能給我們一個機會，我們將做到以下幾點：

1. 首先，我會非常仔細地閱讀和理解亞馬遜的銷售細則和銷售產(chǎn)品的范圍。

2. 我會仔細檢查庫存以及我銷售的產(chǎn)品是否不符合亞馬遜的要求。一經(jīng)發(fā)現(xiàn)，將立即刪除，絕不再售賣。

3. 我會檢查我銷售的所有產(chǎn)品。如果客戶報告任何不滿意或產(chǎn)品問題，我將在 12 小時內(nèi)解決。

4. 對于以后要發(fā)售的新品，如果有不確定的信息，我會第一時間咨詢亞馬遜，不會盲目亂賣。

5. 如果有任何銷售問題，我們會咨詢亞馬遜尋求幫助。

6. 我們是忠實賣家，不會違反亞馬遜的規(guī)則。我們要求亞馬遜給自己一個再次銷售的機會。

真誠地，我們寫這個。我們將盡最大努力在亞馬遜上提供我們的銷售。

我們相信亞馬遜會認真考慮這個問題。對我們來說，有希望，也有新的機會！

期待您的回音。

真摯地

【xxxxxx】 店鋪

申訴模板一 - 英文版（亞馬遜店鋪銷售權(quán)限已被取消）

上面的申訴請求的對應的英語郵件申訴模板如下：

Dear Amazon seller support,

Thank you for your interest in our account.

We received a notice today that our sales privileges have been cancelled, because the product information violated Amazon’s intellectual property policy. I immediately inquired about several products listed by Amazon.

First of all, as a seller who has just been selling on Amazon (the account officially started to sell in March 2021), we lacked knowledge of Amazon's rules and did not seriously understand Amazon's rules and contraband.

we apologize for our ignorance, we are new to Amazon selling, and we lack rules and policies when selling on your platform.

Secondly, as the project of Amazon sellers said, we don't know that the product is a private label, so far we admit that it is our fault.

We have deleted these items and promised that if we are not authorized, we will no longer sell them on Amazon.

Would you please consider the account seller’s rating and customer feedback to us? We provide customers with good products and customer service. We have never received claims or negative feedback.

Hope Amazon can see it through.

If you can give us a chance, we will do the following

1. First of all, I will read and understand Amazon’s detailed sales rules and the scope of sales products very carefully.

2. I will carefully check the inventory and whether the products I sell do not meet the requirements of Amazon. Once found, they will be deleted immediately and will never be sold again.

3. I will check all the products I sell. If customers report any dissatisfaction or product problems, I will solve them within 12 hours.

4. For new products to be sold later, if there is uncertain information, I will immediately consult Amazon, and will not blindly sell them arbitrarily.

5. If there are any sales problems, we will consult Amazon for help.

6. We are a loyal seller and will not violate Amazon's rules. We ask Amazon to give ourselves a chance to sell again.

Sincerely, we write this. We will do our best to provide our sales on Amazon.

We believe that Amazon will seriously consider this issue. For us, there is hope and new opportunities!

Looking forward to hearing from you.

Sincerely

【XXXX】 Shop

申訴模板二 - 中文版（亞馬遜店鋪銷售權(quán)限已被取消）

尊敬的亞馬遜賣家支持團隊，

非常感謝您花費時間閱讀這封郵件。我們收到了一封通知，告知我們的銷售權(quán)限已被取消，因為我們銷售的產(chǎn)品信息違反了亞馬遜的知識產(chǎn)權(quán)政策。我們立即查看了亞馬遜列出的商品，并確認了違規(guī)產(chǎn)品已被移除。

我們很抱歉因為我們作為一名新手賣家缺乏對亞馬遜規(guī)則的了解，而導致了這個問題。作為2021年3月開店的新手，我們沒有充分認識到亞馬遜的規(guī)則和禁售商品，這是我們的疏忽。

我們承認這是我們的責任，并保證不會再出現(xiàn)類似的問題。我們在這里向亞馬遜道歉，并請求再次給予我們銷售機會。

我們希望您能考慮我們在亞馬遜平臺上的表現(xiàn)。我們一直致力于提供優(yōu)質(zhì)的產(chǎn)品和客戶服務，并從未收到過客戶索賠或負面反饋。我們已經(jīng)采取措施，重新審視和遵守亞馬遜的銷售細則和政策。

如果您能再次給予我們銷售機會，我們將會非常感激。我們承諾：

1. 我們會仔細閱讀和理解亞馬遜的銷售細則和產(chǎn)品禁售政策。

2. 我們將仔細檢查庫存和銷售的產(chǎn)品是否符合亞馬遜的要求。如發(fā)現(xiàn)不符合要求的產(chǎn)品，我們將立即下架。

3. 如果客戶對我們的產(chǎn)品不滿意或者出現(xiàn)產(chǎn)品問題，我們將在12小時內(nèi)及時解決。

4. 在銷售新品時，我們將優(yōu)先咨詢亞馬遜，并確保所銷售的產(chǎn)品符合亞馬遜的要求。

5. 如有任何銷售問題，我們將及時向亞馬遜求助并積極解決。

6. 我們保證遵守亞馬遜的規(guī)則，絕不違反相關(guān)政策。

感謝您再次考慮我們的請求。我們相信，亞馬遜是一個公正和信任的平臺，并相信您將認真考慮我們的請求，給我們一個再次銷售的機會。

真誠地，

XXX

申訴模板二 - 英文版（亞馬遜店鋪銷售權(quán)限已被取消）

Dear Amazon Seller Support Team,

Thank you very much for taking the time to read this email. We have received a notice informing us that our sales authorization has been revoked because the product information we sell violates Amazon's intellectual property policy. We immediately reviewed the products listed by Amazon and confirmed that the offending products have been removed.

"We are sorry that our lack of understanding of Amazon's rules as a novice seller has caused this issue.". As a newcomer to opening a store in March 2021, we did not fully recognize Amazon's rules and prohibited goods, which was our negligence.

We acknowledge that this is our responsibility and guarantee that similar problems will not occur again. We apologize to Amazon and request that we be given another sales opportunity.

We hope you can consider our performance on the Amazon platform. We have always been committed to providing high-quality products and customer service, and have never received customer claims or negative feedback. We have taken measures to review and comply with Amazon's sales rules and policies.

We would be very grateful if you could give us another sales opportunity. We promise:

1. We will carefully read and understand Amazon's sales rules and product prohibition policies.

2. We will carefully check whether the products in stock and sold meet Amazon's requirements. If we find any products that do not meet the requirements, we will immediately remove them from the shelves.

3. If customers are dissatisfied with our products or have product issues, we will promptly resolve them within 12 hours.

4. When selling new products, we will give priority to consulting Amazon and ensure that the products we sell meet Amazon's requirements.

5. If there are any sales issues, we will promptly seek assistance from Amazon and actively resolve them.

6. We promise to abide by Amazon's rules and never violate relevant policies.

Thank you for considering our request again. We believe that Amazon is a fair and trusted platform, and believe that you will seriously consider our request and give us a chance to sell again.

Sincerely,

XXX

申訴模板三 - 中文版（亞馬遜店鋪銷售權(quán)限已被取消）

尊敬的亞馬遜賣家支持，

我很抱歉因為我們的產(chǎn)品信息違反了亞馬遜的知識產(chǎn)權(quán)政策而導致我們的銷售權(quán)限被取消。我理解我們的錯誤影響了亞馬遜的聲譽，我們深感遺憾。我想就此向您致歉。

我想再次強調(diào)我們是新手賣家，雖然我們在成為亞馬遜賣家之前已經(jīng)認真研究了規(guī)則和政策，但我們?nèi)匀环噶隋e誤。我們深刻認識到我們的無知導致了我們的行為，我們向亞馬遜以及所有相關(guān)方道歉。

我們已經(jīng)采取措施，刪除了所有違反政策的產(chǎn)品，并將不再銷售任何未經(jīng)授權(quán)的產(chǎn)品。我們保證以后我們將更加注意規(guī)則和政策，嚴格遵守亞馬遜的要求。

我們的賣家評分和客戶反饋一直很好，這說明我們?yōu)榭蛻籼峁┝烁咂焚|(zhì)的產(chǎn)品和服務，這也是我們所一直努力的。我們相信如果亞馬遜能夠給我們一個機會，我們會繼續(xù)為亞馬遜的平臺做出貢獻。

我們希望能夠重獲信任，并保證以下事項：

仔細閱讀和理解亞馬遜的銷售細則和銷售產(chǎn)品的范圍。

檢查我們銷售的所有產(chǎn)品是否符合亞馬遜的要求。如果不符合，我們將立即刪除，并且不再銷售。

如有任何客戶報告不滿意或產(chǎn)品問題，我們將在 12 小時內(nèi)解決問題。

在發(fā)售新品之前，我們將第一時間咨詢亞馬遜，以確保我們遵守所有要求，不會盲目亂賣。

如果遇到銷售問題，我們將及時咨詢亞馬遜并請求幫助。

我們將嚴格遵守亞馬遜的規(guī)則，成為忠實的賣家。

我們非常感激您的時間和耐心閱讀，希望您能考慮我們的請求，給我們一個機會，我們將盡最大努力為亞馬遜的平臺提供我們的銷售。謝謝！

真誠地，

[您的名字]

申訴模板三 - 英文版（亞馬遜店鋪銷售權(quán)限已被取消）

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Thank you very much for taking the time to read this email. We have received a notice informing us that our sales authorization has been revoked because the product information we sell violates Amazon's intellectual property policy. We immediately reviewed the products listed by Amazon and confirmed that the offending products have been removed.

"We are sorry that our lack of understanding of Amazon's rules as a novice seller has caused this issue.". As a newcomer to opening a store in March 2021, we did not fully recognize Amazon's rules and prohibited goods, which was our negligence.

We acknowledge that this is our responsibility and guarantee that similar problems will not occur again. We apologize to Amazon and request that we be given another sales opportunity.

We hope you can consider our performance on the Amazon platform. We have always been committed to providing high-quality products and customer service, and have never received customer claims or negative feedback. We have taken measures to review and comply with Amazon's sales rules and policies.

We would be very grateful if you could give us another sales opportunity. We promise:

1. We will carefully read and understand Amazon's sales rules and product prohibition policies.

2. We will carefully check whether the products in stock and sold meet Amazon's requirements. If we find any products that do not meet the requirements, we will immediately remove them from the shelves.

3. If customers are dissatisfied with our products or have product issues, we will promptly resolve them within 12 hours.

4. When selling new products, we will give priority to consulting Amazon and ensure that the products we sell meet Amazon's requirements.

5. If there are any sales issues, we will promptly seek assistance from Amazon and actively resolve them.

6. We promise to abide by Amazon's rules and never violate relevant policies.

Thank you for considering our request again. We believe that Amazon is a fair and trusted platform, and believe that you will seriously consider our request and give us a chance to sell again.

Sincerely,

XXX

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